FAQs

Most laundries don’t have a technology problem—they have a visibility problem.

Common issues:

• You don’t know where time is being lost
• You can’t measure output by person or machine
• Workflow bottlenecks aren’t obvious until it’s too late
• Maintenance is reactive instead of planned

Spindle solves this by making performance measurable in real time.

As your own guide emphasizes: if you’re not measuring, you can’t improve

Typical outcomes include:

• 10%+ improvement in productivity (PPOH)
• Reduced labor cost per pound
• Less unplanned downtime
• Improved on-time delivery
• Better workforce accountability

The biggest shift is cultural: operations move from reactive to data-driven.

Spindle tracks key performance indicators (KPIs) such as:

• Labor efficiency and employee performance

• Equipment runtime and downtime

• Pounds per operator hour (PPOH)

• Production rates by department

• Real-time and historical trend analysis

Most software either:

• Tracks data (but doesn’t interpret it), or
• Sits outside the workflow

Spindle is different because it:

• Developed specifically for the laundry industry
• Equipment agnostic
• Captures data directly from the plant floor
• Structures it around real laundry workflows
• Drives behavior change, not just reporting

It’s not a dashboard. It’s an operating system.

Typically, implementation takes 4-8 weeks, depending on scope and facility size. 

Yes, Spindle is designed to integrate with most commercial laundry systems. It can pull data from existing ERP and machine control systems to provide a comprehensive view of your plant’s operations.

Not at all! Our implementation team provides hands-on training and customized onboarding to ensure a smooth transition. Most plants see measurable benefits within the first few weeks of use.

Spindle is a global platform built for diverse teams. Each employee is assigned a preferred language during onboarding, so their entire experience - from signing in to viewing alerts - is in their native language.

Yes! Spindle has a mobile-friendly interface that allows managers and supervisors to monitor plant performance and employee efficiency from anywhere.

Spindle was born out of Dober, a chemical supplier servicing the washfloor and wastewater needs of commercial laundries. In developing the most advanced, functionally simple liquid feed system on the market, Dober began writing software to monitor key washroom metrics - like chemical usage, machine load efficiency, and turn times.

As customers increasingly demanded a way to connect siloed equipment data across their plants, Dober responded by expanding beyond the washfloor, leading to the formal launch of Spindle as a platform dedicated to managing operations across the entire laundry.

Today, Spindle operates as an arm of Dober, with a sole focus on helping laundries solve their most difficult challenges through technology.

Spindle Core is the foundation of the platform. It captures and organizes real-time operational data across your plant—workforce, equipment, and production.

It gives you a live view of:

• Who is producing what
• Where bottlenecks exist
• How your plant is performing against standards

Spindle Robotics brings automation into labor-intensive parts of the plant—especially sorting and material handling.

It combines:

• robotics
• vision systems
• software

to reduce reliance on manual labor.

Examples include:

• Soil sorting
• Item identification
• Material movement
• Feeding and transfer tasks

These are repetitive, high-labor functions with clear ROI.