FAQs

Have a question about the Spindle platform? Review the list below to see some frequently asked questions and answers about the Spindle platform. 

Don't see your question here? You can always reach out to us at spindle@spindlelive.com and a Spindle representative will be happy to answer any questions you may have. 

What is Spindle?

Leading laundries around the world trust Spindle to elevate operations with real-time insights and data-driven productivity tools. Now, Spindle's platform has grown and is leading the charge by bringing advanced robotics and AI to the commercial laundry floor.

Spindle provides real-time data on production metrics, labor performance, and equipment utilization. By identifying inefficiencies and offering data-backed recommendations, Spindle helps plants improve throughput, reduce downtime, and maximize profitability.

Spindle tracks key performance indicators (KPIs) such as:

  • Labor efficiency and employee performance

  • Equipment runtime and downtime

  • Pounds per operator hour (PPOH)

  • Production rates by department

  • Real-time and historical trend analysis

Unlike traditional production tracking tools, Spindle provides real-time analytics, mobile accessibility, automated reporting, and is vendor agnostic with the type of data it collects to drive immediate decision-making. It is specifically designed for the unique needs of industrial laundries, offering a user-friendly interface and deep insights tailored for plant managers and operators.

Typically, implementation takes 4-8 weeks, depending on scope and facility size. 

Yes, Spindle is designed to integrate with most commercial laundry systems. It can pull data from existing ERP and machine control systems to provide a comprehensive view of your plant’s operations.

Not at all! Our implementation team provides hands-on training and customized onboarding to ensure a smooth transition. Most plants see measurable benefits within the first few weeks of use.

Spindle is a global platform built for diverse teams. Each employee is assigned a preferred language during onboarding, so their entire experience - from signing in to viewing alerts - is in their native language.

Yes! Spindle has a mobile-friendly interface that allows managers and supervisors to monitor plant performance and employee efficiency from anywhere.

Spindle was born out of Dober, a chemical supplier servicing the washfloor and wastewater needs of commercial laundries. In developing the most advanced, functionally simple liquid feed system on the market, Dober began writing software to monitor key washroom metrics - like chemical usage, machine load efficiency, and turn times.

As customers increasingly demanded a way to connect siloed equipment data across their plants, Dober responded by expanding beyond the washfloor, leading to the formal launch of Spindle as a platform dedicated to managing operations across the entire laundry.

Today, Spindle operates as an arm of Dober, with a sole focus on helping laundries solve their most difficult challenges through technology.